Please find a compiled list of resources from National Council of Social Services below

Feel free to reach out to us at if you would like to reach any of our partners.

Addiction & Mental Health

NCSS website:

For more information on Mental Health Services, please refer to Mental Health Resource Directory at NCSS website > Press Room > Publications > Mental Health Resource Directory


  1. Dementia Helpline

    For caregivers who need help or information in caring for a person with dementia.

    Contact number: 6377-0700

    Operating hours: Mon to Fri: 9:00am – 6:00pm, Sat: 9:00am – 1:00pm

  2. TOUCH Care Line

    A helpline for eldercare and caregiving issues. Manned by care coordinators including occupational therapists, nurses and social workers to provide information or connect to support services and schemes. Please refer to Touch Community Services website at for more information

    Contact number: 6804-6555


    Operating hours: Mon to Fri : 9:00am-5:00pm

Child Protection

For a child(below 14 years of age) or a young person(from 14 to below 16 years of age) that is abused or neglected.

    1. Big Love(Community-based Child Protection Specialist Centre)

      Contact Number: 6445 – 0400

      Operating Hours: Mon to Fri(9:00am – 6:00pm)


    2. HEART @ Fei Yue (Community-based Child Protection Specialist Centre)

      Contact Number: 6819 – 9170


      Operating Hours: Mon to Fri(9:30am – 5:30pm)